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Privacy

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Alutronic Kühlkörper GmbH & Co. KG
Auf der Löbke 9-11
58553 Halver
Managing Director:
Rolf Werner Schlachtenrodt, Hubert Andrejewski, Tim Schlachtenrodt
Telephone: +49 2353 915-5
E-Mai: info@alutronic.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

In the case of violations of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The supervisory authority responsible for us is the commissioner for data protection and freedom of information ldi in Düsseldorf https://www.ldi.nrw.de/.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Stefan Käsler
Goethestraße 75
58566 Kierspe
Telephone: +49 2359 291420
E-Mail: Alutronic@complere.de

Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP Adress

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the “_anonymizeIp()” method) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. You have the right for reasons that arise from your particular situation at any time against this on Art. 6 (1) lit. f DSGVO based processing of your personal data by means of a notice to us. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Use of Remarketing or “Similar Audiences”-Function by Google Inc.

The provider uses the Remarketing- or Ad Groups Function by Google Inc. („Google“) on this website. Via this function the provider may address the visitor of the website with specific advertisement, displaying personalized, interest-related ads for visitors of the provider’s website in case he visits other websites of the Google Display Network. In order to process the analysis of the website use, providing the basis for the creation of interest-related ads, Google applies the so-called Cookies. Herefore, Google implements a small file with a number range into the visitor’s browser. Via this number range, the amount of visits of the website, as well as anonymized data concerning the use of the website are registered. No person-related data about the website visitor are saved. If you visit another website within the Google Display Network ads are displayed before you that are very likely to have considered previously visited product or information areas. You have the right for reasons that arise from your particular situation at any time against this on Art. 6 (1) lit. f DSGVO based processing of your personal data by means of a notice to us. You may deactivate the use of Cookies by Google following the hereby provided link and downloading and installing the offered plug-in: https://www.google.com/settings/ads/plugin/. Alternatively, you may deactivate Cookies of third parties by selecting the deactivation site of the Network Advertising Initiative under http://www.networkadvertising.org/choices/ and implementing the mentioned information concerning the opt-out. Further information about Google Remarketing as well as the privacy statement can be found under: http://www.google.com/privacy/ads/.

Use of Google Adwords Conversion-Tracking

We use the online advertisement program „Google AdWords“ and, related to Google AdWords, also Conversion-Tracking. Google Conversion-Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). As soon as you click on an ad placed by Google a Cookie for Conversion-Tracking is implemented on your computer. These Cookies lose validity after 30 days, neither contain person-related data nor aim at personal identification of the visitor. In case you visit specific sites of our website and the cookies are still valid, Google and our company may detect your click on this ad and the redirecting onto the respective site. Every Google AdWords client is provided with a different Cookie. Therefore it is impossible to track Cookies via the websites of AdWords clients. Information obtained by means of the Conversion-Cookie is useful to generate conversion statistics for AdWords clients that have decided to use Conversion-Tracking. Clients are provided with the total number of users that have clicked on their ad and have been redirected to a site using a Conversion-Tracking Tag. However, they don’t receive personal information related to the user’s identity. You have the right for reasons that arise from your particular situation at any time against this on Art. 6 (1) lit. f DSGVO based processing of your personal data by means of a notice to us. If you don’t want to share the tracking function you may deny it by prohibiting the installation of Cookies via a specific setting in your browser (deactivation function). Hereby you will not be listed in the Conversion-Tracking statistics. Further information as well as the privacy statement of Google can be found under: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/

SalesViewer

Use of the SalesViewer® technology
On this website SalesViewer® technology of the SalesViewer® GmbH collects and stores data for marketing, market research and optimization purposes on the basis of legitimate interests of the website operator (Art. 6 (1 lit.f DSGVO)).

A javascript-based code is used to collect business-related data and use. The data collected with this technology is encrypted via a non-backflushable one-way function (hashing). The data is immediately pseudonymised and not used to personally identify the visitor to this website.

Data collection and storage can be objected to at any time with effect for the future, by clicking on this link HERE, in order to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website is stored on your device. If you delete your cookies in this browser, you must click this link again.

Mouseflow

This website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect randomly selected individual visits (using an anonymous IP address only).

The result is a log of mouse movements, mouse clicks and keyboard interaction, with the intention of individual visits to this site at random as so-called session replays to reproduce and evaluate in the form of so-called heat maps and derive potential improvements for this site.

The data collected by Mouseflow are not personal and will not be disclosed to third parties. The storage and processing of the collected data takes place within the EU. If you do not want to be detected by Mouseflow, you can disagree with it on all websites that use Mouseflow at the following link: https://mouseflow.de/opt-out/.

Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other

 

urposes (e.g. email addresses for the members area) remain unaffected.

 

Newsletter2Go

This website uses Newsletter2Go to send newsletters. The provider of this service is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany. Newsletter2Go is a service which organizes and analyzes the distribution of newsletters. The data you provide to subscribe to our newsletter will be stored on Newsletter2Go servers in Germany. If you do not want your usage of the newsletter to be analyzed by Newsletter2Go, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Newsletter2Go

We use Newsletter2Go to analyze our newsletter campaigns. This allows us to determine if a newsletter message has been opened and which links you click on. We can thus find out how often various links are clicked. In addition, we can see if certain actions take place after clicking on said links (conversion rate). We can thus determine whether the clicking of a link in a newsletter has led to a purchase, for example. Newsletter2Go also allows us to classify newsletter recipients into different categories (clustering). For example, newsletter recipients can be subdivided according to gender, personal preference (e.g. vegetarian or non-vegetarian), or customer relationship (e.g. existing or potential customer). This allows us to adapt the newsletters to the respective target groups. For detailed information on the functions of Newsletter2Go, see the following link: https://www.newsletter2go.de/features/newsletter-software/.

Legal basis

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time. The data processed before we receive your request may still be legally processed.

Storage duration

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of Newsletter2Go. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected. For more information, see the privacy policy of Newsletter2Go at https://www.newsletter2go.de/features/datenschutz-2/. .

Plugins und Tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

Processing personal data as a customer:

As a customer, we regularly process the following personal data, the natural contact person, exclusively for business purposes:

 

  • first name
  • last name
  • company adress
  • billing address
  • delivery address
  • phone number
  • fax number
  • Mobile (optional)
  • E-mail address
  • business bank account

 

All information is necessary for establishing contact and the orderly processing of offers and orders. The legal basis is Article 6 (1) (b) of the EU GDPR. Disclosure to third parties only concerns documents such as invoices and, if applicable, delivery notes, which are transmitted to the tax office for billing via our tax advisor. Apart from the company name (for individual companies), this usually does not contain any personal data. However, it is possible that first and last names of contact persons or company owners can be included in these documents. No transfer to third countries. This master data is stored in our IT systems as long as the business relationship exists and a legal legitimation prescribes this. Customer data will be deleted after the legal retention period resulting from the respective use of the data. If an affected person requests a cancellation or blocking, their data will be immediately blocked and deleted after expiry of a legal retention period. If there are no reasons for retention, the data will be deleted.

Processing personal data as a supplier:

As a supplier, we regularly process the following personal data, the natural contact person, exclusively for business purposes:

 

  • first name
  • last name
  • company adress
  • billing address
  • delivery address
  • phone number
  • fax number
  • Mobile (optional)
  • E-mail address
  • business bank account

 

All information is necessary for establishing contact and the orderly processing of offers and orders. The legal basis is Article 6 (1) (b) of the EU GDPR. Disclosure to third parties only concerns documents such as invoices and, if applicable, delivery notes, which are transmitted to the tax office for billing via our tax advisor. Apart from the company name (for individual companies), this usually does not contain any personal data. However, it is possible that first and last names of contact persons or company owners can be included in these documents. No transfer to third countries. This master data is stored in our IT systems as long as the business relationship exists and a legal legitimation prescribes this. Customer data will be deleted after the legal retention period resulting from the respective use of the data. If an affected person requests a cancellation or blocking, their data will be immediately blocked and deleted after expiry of a legal retention period. If there are no reasons for retention, the data will be deleted.